Terms and Conditions

Terms and Conditions 

Ways You Can Pay 

We accept Credit Card, Debit Card payments 

Cards we Accept using Sage Pay 

MasterCard / Visa / Visa Delta / Visa Electron / Visa Purchasing / JCB / Solo / Switch 

By Telephone 
If you wish to pay over the telephone please 
1: First create your account 
2: Add all your items to your checkout basket and follow the details in checkout 
3: Then when you get to choosing your method of payment choose ( PAY BY TELEPHONE ) 
4: Then carry on and confirm order 
5: Then when you are ready give us a ring and tell us the website name you are ordering from & your name & we will already have most of your details of which will save you both time and money in phone calls thankyou. 

OPEN 

Monday to Friday 10am to 5pm 

Saturday 10am to 3pm 

Cheques 

Please note: Make payable to NM PRODUCTS LTD and cheques can take 5 working days to clear and the goods will not be delivered until the customers funds that have been paid to have cleared in full. 

Order Notes 

Please note that all transactions will be carried out in STERLING. 

Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers. 

We monitor our prices on a daily basis. 

We will not be held responsible for pricing errors due to software mal-functions, or human error. 

This website operates on an "invitation to treat" basis and not as an offer for sale as a result, reserves the right to decline orders for bulk or high value purchases. 

Delivery 

We calculate the lowest possible shipping costs based on the weight of your individual order, 

Only £8.33 plus vat for up to 20kg in weight. 

That is a lot of pellets, BBs, targets & co2 for only £8.33 UK Mainland, England, Wales & Scotland 

We have a minimum P+P charge of £3.75 plus vat 

We Are a Registered Firearm Dealer, Gun Dealer in Sheffield, South Yorkshire 

PLEASE NOTE ALL AIR RIFLES & AIR PISTOLS & SILENCERS HAVE TO BE COLLECTED FROM OUR STORE IN SHEFFIELD 

SINCE OCTOBER 1st 2007 THE SALE & DELIVERY OF AIR WEAPONS BY MAIL ORDER IS NOW ILLEGAL. 

YOU ARE NO LONGER ALLOWED TO ORDER AIR RIFLES OR PISTOLS OR (SILENCERS, SOUND MODERATORS) OVER THE INTERNET FOR DELIVERY TO YOUR DOOR BY COURIER, POST. 

YOU ARE ALLOWED TO ORDER & PAY FOR YOUR ORDER ONLINE & THEN CALL & COLLECT FACE TO FACE. 

YOU ARE STILL ALLOWED TO PURCHASE ALL THE OTHER ACCESSORIES. 

To have a air gun sent to us for collection from us we charge £25 per gun for Admin 

To have a Barrel or silencer sent to us for collection from us we charge £10 

Any work undertaken as a ‘special order’ can not be cancelled or returned once work has commenced or order has been despatched 

All items must be paid for prior to despatch and any refunds will be processed upon receipt of the item unused and in the original packaging and in perfect re-saleable condition. 

If the item is not faulty and is as ordered we reserve the right to refuse to refund but may replace or substitute by arrangement. 

In other words we do not cater for change of mind, try before you buy ? at our cost  

All Goods are shipped the same working day, if orders have been placed before our carriers collection time. 

SEE BELOW 

Working days are Monday To Friday, any orders placed on Friday after cut of time or Saturday or Sunday will be sent out on Monday 

We will send your order by Royal Mail or Courier Tracked delivery service. 

Your order should arrive up to 1 to 2 working days after we have confirmed it by email. With tracking number 

Your sent order confirmation will have a tracking number and you can use this to stay on top of your order on the Couriers website. 

Please note you or a member of your household will have to be in when your order arrives. 

If you are not in the Courier may try to leave it with a neighbour. 

If this is not possible, the Courier will leave a card, letting you know which local delivery office you will need to collect it from. 

All delivery's are made to a property address not a person or name. 

You Should Receive a Tracking Number by EMAIL or TEXT from us so you can check status of your delivery before 5pm on the day we send your order 

If your order is sent by DHL COURIERS you should get a email in the morning sent by our courier giving you a 1 hour slot with time of arrival allowing you to go out and not have to stay in all day waiting for your parcel to arrive just be back for the time shown 

They will only make 2 attempts to deliver the parcel after 2 attempts they will return the parcel back to us

You will then be responsible for the postage cost to re-send the order back to you

If you no longer want the order after it has been returned back to us a refund of the products ordered only will be paid back to you minus the postage cost as this was attempted by the courier

We do not allow to be left in bins, round the back, or anything else like this as all parcels need to be received by some one at the property

PLEASE NOTE 

All Parcels have to be signed for so if you will be working or going out please have your order sent to your trusted work place, trusted friends, family or leave a comment in comment box to leave the parcel with a trusted neighbour as all delivery's are made to a property address not a person or name. 

If you still miss the courier they will leave a card so phone the number on the card to arrange a day to suit you 

Orders place after cut off times below will go out next working day 

For HEAVY OR LONG PARCELS over 1kg or over 45cm, 17.5 inches long (1pm Monday, Tuesday, Wednesday, Thursday & Friday ) sent by DHL COURIERS 

For LIGHTER PARCELS up to 1kg but under 45cm, 17.5 inches long (2:30pm Monday, Tuesday, Wednesday, Friday) & ( 11:30am on Thursday ). sent by ROYAL MAIL 

Customers paying by cheque will have their goods shipped following receipt & clearance of funds. 

Our software will automatically calculate shipping and handling charges for all normal orders. 

Phone 01142 280 426 or 01142 475 575 for details 

We calculate the lowest possible shipping costs based on the weight & size of your individual order. 

Your order will be sent to you in 2/3 working days Monday To Friday

Credit Card Security 

At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. 

We collect only the basic personal details required to process your order. 

We will not release your name, address, email address or any other information about our customers to any outside party. 

We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals. 

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. 

This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it. 

Returns Policy & Guarantee 

In the event of a product being faulty by nature of poor manufacture or incorrect goods having been supplied we will be happy to exchange the item or refund the invoice in full. 

You will need to send item back to us at your cost and if found faulty we will refund you the postage cost of sending back to us

If the goods have been supplied as ordered but simply prove unsuitable or no longer required, we will be happy to refund the invoice less the carriage costs, the customer will be responsible for the cost of returning the goods as well as ensuring that the goods are returned in their original packaging and suitable for resale. 

We will notify you when we are in receipt of the item at our premises. 

A refund will be issued for returned items within 14 days of receipt of goods. 

We strongly recommend that if you are returning goods you send them by Royal Mail Recorded Delivery or carrier not Special Delivery in order to obtain a proof of postage. 

We guarantee your satisfaction. All of our products come with a no fuss guarantee. 

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within days of receiving your goods. 

If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel. 

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.html 

Contacting us 

Please contact us at the details below: 

NM PRODUCTS LTD 
Unit H, 
Staniforth Works, 
Main Street, 
Hackenthorpe, 
Sheffield, 
S12 4LB 
Phone: 0114 2280426 or 0114 2475575 

Unlawful or Prohibited Use 

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. 

You shall not use this site in any manner, which may harm NM PRODUCTS LTD or other parties or adversely affect the site functionality or its use by others. 

You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it. 

Web Site Terms of Use 

All the information on this web site is intended for guidance only. 

The web site is regularly updated. 

Products and prices are subject to change with out notice. owns the copyright in all materials on this site. Copyright NM PRODUCTS LTD 2023 

All contents and information on this site including without limitation text, graphic and images, is the property of or the property of their respective owners and is protected by United Kingdom copyright laws. 

Traedmarks 

All trademarks that appear on this site are the property of their respective owners