|
|
 |
The Bargains We Sell |
 |
|
 |
This Month's SPECIAL offers click here ----> |
 |
|
|
|
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
ABOUT US |
|
|
|
|
|
|
|
Some of Our Best Seller's |
|
|
|
Telephone Order Help |
|
|
Click here for guidance on the quickest way to placing Telephone Orders
Click Here |
|
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
NMP GROUP Websites |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
| Delivery Information & Charges |
 |
|
|
Shipping Delivery details & Returns & Cancelations
& Collections:
Deliveries:
England, Scotland, Wales, ROYAL MAIL or INTERLINK COURIER or FASTWAYS COURIER.
Scottish Highlands & Northern Ireland, ROYAL MAIL or INTERLINK COURIER or FASTWAYS COURIER.
CLICK HERE TO TRACK YOUR PARCEL THAT IS BEEN DELIVERED BY ( FASTWAYS COURIER )
CLICK HERE TO TRACK YOUR PARCEL THAT IS BEEN DELIVERED BY ( INTERLINK COURIER )
CLICK HERE TO TRACK YOUR PARCEL THAT IS BEEN DELIVERED BY ( ROYAL MAIL )
All Goods are shipped the same working day, if orders have been placed before our carriers collection time.
You Should Receive a Tracking Number by EMAIL so you can check status of your delivery before 5pm on the day we send your order
If your order is sent by INTERLINK COURIERS you should get a email in the morning sent by our courier giving you a 1 hour slot with time of arrival allowing you to go out and not have to stay in all day waiting for your parcel to arrive just be back for the time shown
PLEASE NOTE: All Parcels have to be signed for so if you will be working or going out please have your order sent to your work place, friends, family or leave a comment in comment box to leave the parcel with a neighbour.
If you still miss the courier they will leave a card so phone the number on the card to arrange a day to suit you
For HEAVY OR LONG PARCELS over 2kg or over 2ft long (1pm) sent by INTERLINK COURIERS
For LIGHTER PARCELS upto about 1.250kg (2:30pm Mon , tue , wed , fri ) & ( 11:30am on thur ). sent by ROYAL MAIL
Customers paying by cheque will have their goods shipped following receipt & clearance of funds.
Our software will automatically calculate shipping and handling charges for all normal orders.
Phone 0844 4961675 for details
"FREE POSTAGE":
In order to save you money we do not offer "FREE" postage.
We are realists, shipping companies do not post for free.
Free postage means "we have already included it in the price".
This is fair if you only order one item, however if you order several items together you could be paying the postage costs several times over.
We calculate the lowest possible shipping costs based on the weight of your individual order.
Collections:
All goods are available for collection from our warehouse
NM Products
Unit H Staniforth Works
Main Street
Hackenthorpe
Sheffield
S12 4LB
Open to the public to walk around & buy must be 18 years old or over to enter store
We would prefer if large orders could be phoned through prior to collection in order that we are able to ensure stock availability and have all paperwork prepared.
There is NO minimum order value for orders paid with cash.
There is a minimun order value of £5.00 if orders paid with Credit Card.
Please note: We dont take cheques instore.
Signing for Goods :
When goods arrive it is ESSENTIAL that you check them thoroughly, if a pack is damaged or there appears to be items missing you MUST SIGN THE PAPERWORK ACCORDINGLY , we cannot be held responsible for shortages or damaged goods that have been signed for in full and as in good condition.
I know that sometimes the drivers of the carrier companies seem to be in a hurry but do not be bullied, these are your goods and they should be delivered to you, as you would want.
We cannot be held responsible for any postal or courier delays beyond our control. Please allow 1 extra working day before contacting us as we send them on next day delivery but it can sometimes take 2 or 3 working days by courier of which is still a great service and up to 15 working days by royal mail normally 1 or 2 days.
Returns:
In the event of a product being faulty by nature of poor manufacture or incorrect goods having been supplied we will be happy to exchange the item or refund the invoice in full.
If the goods have been supplied as ordered but simply prove unsuitable or no longer required, we will be happy to refund the invoice less the carriage costs, the customer will be responsible for the cost of returning the goods as well as ensuring that the goods are returned in their original packaging and suitable for resale.
We will notify you when we are in receipt of the item at our premises.
A refund will be issued for returned items within 14 days of receipt of goods.
We strongly recommend that if you are returning goods you send them by Royal Mail Recorded Delivery not Special Delivery or carrier in order to obtain a proof of postage.
Nothing in these statements affects your statutory rights.
Tax Charges
VAT is charged at 20% and is included in our prices .
About Us
NMP GROUP is completely dedicated to your total satisfaction.
If you have any suggestions or comments please email us at:
Email Us - Click Here.
Out Of Stock Items
If your item is not in stock, You will be emailed with the option to cancel your order if we are unable to dispatch you order within 3 working days.
Credit Card Security
We know of no documented cases of credit card fraud using our shopping system over the Internet & or using PAYPAL .
Canceling Your Order
You can cancel your order at any time but chargers may apply.
If you cancel before we have started wrapping your order " NO CHARGE "
If you cancel after your order has been wrapped " £1.00 CHARGE "
If you cancel after your order has been wrapped and been booked for pickup by our couriers up to " £6.99 CHARGE "
If you cancel your order after we have dispatched your order you will be responsible for cost of us sending to you and cost to send back to us and we will only refund cost of items ordered
Please note if we can prevent ourselves been charged then we can help you with any cost involved
To find out if we have started to pick and pack your order give us a ring on 0844 496 1675 or 0114 2280426
These guarantees do not affect your statutory rights.
. |
|
|
|
|
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
| 0 items |
|
|
|
|
NMP GROUP Quick Search |
|
|
|
Some of Our Best Seller's |
|
|
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
Manufacturers or Brands |
|
|
|
Skype Live Chat |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
|
Information you need to know |
|
|
|
Leave_Your_Feedback |
|
|
|
|
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
This Month's SPECIAL offers click here ----> |
|
|
|
